Bookstore Manager Job at Birdie Books, Westerville, OH

L2RGUkVGODJSTktEKytuVmFCbG5xZkJRTkE9PQ==
  • Birdie Books
  • Westerville, OH

Job Description

Birdie Books, a thriving independent bookstore and café in Westerville, Ohio, is looking for a dynamic Bookstore Manager to join our team. As a cornerstone of the community, we take pride in offering a warm, inclusive space where everyone feels at home. We’re seeking a thoughtful leader with proven experience in bookstore and retail operations to help guide our continued growth and impact in the community we serve.

Ways You’ll Make an Impact

  • Oversee daily bookstore operations, ensuring exceptional customer service, store organization, and a positive, welcoming environment.
  • Lead and support staff in inventory management, special orders, and merchandising, including themed and seasonal displays.
  • Collaborate with management in hiring, training, scheduling, and ongoing staff development.
  • Participate in regular team meetings and huddles to plan, set goals, and align on upcoming events and shop needs.
  • Curate and order frontlist titles weekly using sales data and industry tools; support backlist planning and buying.
  • Maintain accurate POS data, troubleshoot inventory issues, and lead regular inventory checks.
  • Contribute content for newsletters, signage, and team communications on new releases and key titles.
  • Stay actively engaged in daily retail operations through bookselling, customer connection, and team support.

Skills and Strengths for the Role

  • Clear, kind communication that builds trust and connection
  • A natural approach to customer service—genuine, thoughtful, eager to help
  • Reliable and steady presence, with strong follow-through and punctuality
  • Love of order and attention to detail, knowing small things make a big difference
  • Collaborative spirit, with the confidence to take initiative when needed
  • Able to juggle tasks, prioritize, and stay calm in a busy environment
  • Committed to equity, diversity, and inclusion
  • Curious mindset—asks questions, seeks solutions, and lifts others up
  • Passionate reader across genres, with broad knowledge for all ages
  • Comfortable with bookstore tech (Bookmanager preferred!)
  • 3-5 years’ experience in a leadership role in bookstore operations and retail management (required)
  • Bachelor of Science or Bachelor of Arts in Business, Marketing, Literature or similar (required)

Physical Demands

  • Standing and walking for extended periods (2–4 hours at a time or more)
  • Intermittent bending, stooping, reaching, and twisting
  • Lifting, carrying, pushing, and pulling items up to 50 pounds
  • Ability to climb ladders or step stools for shelving and displays
  • Using a computer workstation, POS system, and phone for extended periods
  • Comfortable navigating a fast-paced environment with periods of high activity
  • Occasional exposure to cleaning supplies and café-related equipment

How We Take Care Of You...

  • Paid time off and holiday pay
  • Company-paid Health Insurance
  • Retirement Savings Plan with Company Match
  • Staff discounts
  • Ability to showcase your individual talents
  • Located in Uptown Westerville, a hip community of local merchants
  • Connection to the many events in Uptown
  • Work with a team of creative optimists
  • Professional development opportunities

Job Tags

Holiday work, Full time, Seasonal work, Local area,

Similar Jobs

Delta Improvements Marketing

Lead Generation Representative - Weekly pay Job at Delta Improvements Marketing

 ...accounts Take customer information accurately Track daily and weekly sales goals Qualifications: Strong communication and...  ...independently and as part of a team. What We Offer: Weekly pay Opportunities for professional growth and development. A... 

Upward Health

Licensed Clinical Social Worker Job at Upward Health

 ...medical group providing 24/7 whole-person care. Our clinical team treats physical,...  ...and social health needs when and where a patient needs help. Everyone on our team from our...  ...interventions and ensuring effective care coordination. Competencies: Clinical... 

Arconic

Sr. Category Manager - IT, Benefits & Professional Services Job at Arconic

 ...Arconic is currently in search of Senior Category Manager, IT, Benefits, and Professional Services to join our Global Rolled Products (GRP) business unit. At Arconic, we take pride in our work and our innovative products and technologies that advance sustainable... 

Nebraska Crossing

16 or 17 year old jobs Job at Nebraska Crossing

 ...the best part is NO GHOSTING! Examples of our employers: American Eagle, Maurices, Polo, Under Armour, Adidas, Nike, Carters, Old Navy, Michael Kors, Columbia, North Face, Levis, Sketchers, Francescas, Lucky Brand, and many others What we are looking for: cashiers... 

OpenArc, LLC.

Welder Job at OpenArc, LLC.

 ...organization and contribute to their ongoing success. Job summary A Welder will operate appropriate equipment to put together mechanical structures or parts with great deal of precision. Is important to provide the foundation for a strong infrastructure by applying...