Position: Call Center Agent
Location: Knoxville, TN 37932 (Work From office )
Work Mode: Work from Office
Education, Experience and Other Skills
Job Summary: We are seeking a motivated and customer-focused Call Center Agent to join our team. The ideal candidate will have a passion for travel and a knack for providing excellent customer service. As a Travel Flights Specialist, you will assist customers with flight bookings, answer inquiries, and resolve any issues related to their travel plans.
Key Responsibilities:
Handle inbound and outbound calls related to flight bookings and travel inquiries.
Provide accurate information about flight schedules, fares, and travel policies.
Assist customers in booking, modifying, or canceling flight reservations.
Resolve customer complaints and issues in a professional and timely manner.
Maintain up-to-date knowledge of airline regulations and travel industry trends.
Upsell additional travel services and products when appropriate.
Document all customer interactions and transactions in the CRM system.
Collaborate with team members to ensure a high level of customer satisfaction.
It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.
...Join Our Team as a Roofing, Siding, and Gutter Canvasser! Pay : $17/hour + High Commission Potential Aspen Contracting is hiring dynamic individuals to help us expand our reach in the roofing, siding, and gutter industry. We offer a competitive hourly rate plus...
...OPPORTUNITY Hint is seeking a Manager, eCommerce Marketing, to drive advertising performance across Instacart, Uber Eats, GoPuff, and DoorDash. Reporting to the Senior Director, eCommerce, this role will be responsible for developing and optimizing digital advertising...
...related telecom sectors. We are seeking a dynamic and motivated Recruiter to join our team and play a pivotal role in growing our talent... ...exceptional hiring solutions. Position Summary: As a Technical Recruiter in our Telecom Division, you will be responsible...
...Detox Nurse Requirements Graduate of an accredited school of nursing required. Licensed as a Registered Nurse (RN) or Licensed Practical Nurse (LPN) in the State of Ohio required. A minimum of one-year experience AOD and/or Psychiatric Nursing experience preferred...
A global logistics company near the DFW International Airport is seeking a motivated entry-level individual with a strong interest in international logistics coordination. This role involves air / ocean Import/ Export logistics operations , coordinating shipments...