The Customer Care Representative is responsible for handling inbound phone inquiries. It represents the organization in a personable and professional manner when assisting client’s customers with their service inquiries.
Responsibilities include:
Handle inbound calls and email service inquiries on queries such as:
o Process & status of Estimate or Supplement
o Payment Status – Rental, Tow & Property Damage
o Payment issuance
o Analyze Payments – Void and Reissue requests
o Status of Estimates, send copy, advise assignment submission instructions
o Status on deductible
o Status on Rental
o Advise status on Total Loss
o Collaborate with other operation departments to complete customer requests as needed to provide a first call resolution and positive customer experience.
o Consistently meet and exceed goals relating to quality, productivity and net promoter score metrics
o Work in a fast pace, structured environment
Salary: $33,000 - $36,000 per year
#LI-SS3
...Job Summary Role: Dental Hygienist (RDH) Duration: Full-time Location: New York, NY , United States. Benefits from Your Supported Practice: Paid Holidays and Time Off Regional Mentors Health Insurance with Free Virtual Care Sponsored Continuing...
...sustainable future in the Columbus area. Job Summary: Illuminate USA is looking for a bold and innovative Leadership and Organizational Development Leader to help shape the future of our team at our new manufacturing facility in Pataskala, Ohio! Reporting to the Head...
Travel Physical Therapist Assistant13-week contract* or temp to perm*Make Up to $28,600 during your 13-week assignment* This position is for a travel Physical Therapist Assistant with a beautiful community hospital out in New Mexico.Compassionate professionals, great pay...
...TelForce Group is Seeking: Civil Construction- Equipment Operators Live Utilities Work- Power These are Direct Hire Positions... ...Extensive Travel will be required-multiple states Excavators-Haul Trucks-Skid Steer- Roller- Dozers- Dump Trucks OSHA 30 requested...
...Calling all Passion ate Pet People, Dog Lovers, Crazy Cat Ladies and Lads, Freelancers, Stay-at-Home Parents, Outdoorsy Arizonians... ...We are one of Arizona'smost well-reviewed dog walking and pet sitting companies! We cover the following areas: ( This position is for...