Job Description

Job Title: Operations Coordinator – Technical Services

Location: Pendergrass, GA

Pay Range: $24–$26 per hour, depending on experience

Employment Type: Full-Time

Job Summary

The Operations Coordinator oversees and coordinates the operational activities of the

Technical Services department. This role ensures the efficient deployment of

equipment, personnel, and resources to job sites while fostering effective

communication and collaboration with field technicians, logistics, and other teams. The

coordinator tracks job progress, ensures timely report submissions, and supports the

VP of Technology in enhancing operational efficiency.

Key Responsibilities

Resource and Equipment Coordination

• Coordinate with the Logistics Department to schedule and manage equipment and resource transportation, ensuring timely delivery to job sites.
• Coordinate with field technicians to verify that all required equipment and personnel are deployed according to project specifications.

Job Scheduling and Tracking

• Create and maintain schedules for technical services operations, aligning with project timelines and resource availability.
• Monitor job progress and completion, tracking key milestones and deliverables.
• Assist the VP of Technology in tracking the time from job completion to final report submission.

Report Management

• Ensure all field service teams submit accurate and timely daily reports, adhering to departmental standards.
• Review and synthesize reports to provide actionable insights to the VP of Technology.

Inventory and Consumables Management

• Collaborate with warehouse associates to submit requisitions for consumables or construction materials needed for services.
• Work with logistics to verify weight and dimensions for equipment moves, ensuring compliance with transportation regulations.

Administrative Support

• Maintain detailed records of job schedules, resource deployments, and operational metrics.
• Provide administrative assistance to the VP of Technology.

Qualifications

• High school diploma required; bachelor’s or associate degree not required.
• Valid driver’s license required.
• OSHA 10 or MSHA certification is a plus.
• Strong organizational and communication skills.
• Ability to work independently and as part of a team.
• 2+ years of experience in operations coordination, preferably in a construction or
• industrial environment.
• Experience with logistics, scheduling, or resource management is highly
• desirable.

Skills

• Strong organizational and multitasking skills with attention to detail.
• Excellent communication and interpersonal skills for effective cross-functional collaboration.
• Proficiency in project management tools, scheduling software, and the Microsoft Office Suite.
• Ability to analyze data and generate reports to support decision-making.
• Knowledge of technical services operations, equipment logistics, or alarm systems is a plus.

Attributes

• Proactive problem-solver capable of working under pressure and meeting tight deadlines.
• Adaptable to shifting priorities and operational demands.
• Team-oriented with a customer-service mindset.

Benefits

• 401(k) with company match.
• Health insurance (70/30 split).
• Paid time off (PTO) and sick time.
• Opportunities for career growth within the company.

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