America’s Preferred Home Warranty (APHW) is excited to present a great career opportunity! Our organization offers a unique work culture founded on Christian values and takes pride in focusing on our employees first.
We are looking for the right individual to fill a new role in our organization. The ideal candidate is someone that demonstrates the following characteristics: nurturing, passion toward serving others, easily and naturally establishes rapport, exudes energy, has a ‘soft-touch’ about them, and is recognized as ‘likeable’ by most everyone. If this sounds like you, we would like to meet you!
This new, and unique position will be titled “Homeowner Concierge Specialist.” This position will be responsible for providing excellent customer service and maintaining positive ongoing customer relationships by being the primary point of contact. In this role, you will offer personalized and proactive assistance to focus on customer satisfaction, shaping and nurturing relationships with customers to ensure a customized and pleasant experience. This position will work full-time in our Jackson, Michigan office.
RESPONSIBILITIES:
You will talk with customers over the telephone to:
QUALIFICATIONS :
In addition to the characteristics listed above, you will need to be/have:
REQUIRED EDUCATION:
WHAT APHW OFFERS:
Full-time; 10am-7pm Mon-Fri; Overtime as needed
Location: In-person; Jackson, MI Corporate Office
First year projected earnings: $60,000 to $80,000
Base pay: $15/hr.
Uncapped bonus and commissions
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