Job Description

Job Title: Sr. Director – Client Solutions

Location: Atlanta, GA

Reports To: Executive Leadership

About Charter Global Inc.

Charter Global Inc. is a well-established IT consulting services firm with over 30 years of success in delivering innovative solutions. We operate through three core service pillars:

1. Talent Solutions (Staffing Services)

2. Project-Based Solutions (Statement of Work)

3. Product Services

With two mature offshore centers, we offer both development and recruiting services, delivering exceptional value to clients seeking cost-effective, scalable, and efficient technology solutions.

Position Overview

The Sr. Director – Client Solutions is a strategic leadership role focused on driving growth, deepening client relationships, and expanding market presence across all service lines. This role requires a hands-on leader who excels at owning key accounts, mentoring teams, and creating a culture of performance and accountability. You will be responsible for shaping go-to-market strategies, managing high-value client portfolios, and delivering quarterly revenue and gross margin targets.

Key Responsibilities

• Develop and execute a client engagement strategy across all Charter Global service offerings.

• Implement and lead Account-Based Selling (ABS) to identify, develop, and close opportunities within key accounts.

• Manage and expand assigned strategic accounts, positioning Charter Global as a trusted partner.

• Cultivate and maintain relationships with senior decision-makers across client organizations.

• Take ownership of individual and business unit revenue and gross margin targets on a quarterly basis.

• Monitor performance metrics and regularly report on business unit KPIs to leadership.

• Lead, coach, and support team members by setting clear expectations, tracking performance, and fostering a high-performance environment.

• Recruit and retain top talent to scale the business unit effectively.

• Collaborate with delivery, operations, and offshore teams to ensure seamless execution and client satisfaction.

Qualifications

• 10+ years of experience in client-facing roles within IT consulting, services, or staffing.

• Proven track record of managing multi-million-dollar accounts and exceeding revenue targets.

• Strong understanding of IT services and talent solutions landscape.

• Experience with Account-Based Selling or similar enterprise sales methodologies.

• Demonstrated leadership experience with the ability to inspire and grow high-performing teams.

• Excellent communication, negotiation, and presentation skills.

• Bachelor’s degree required; MBA or equivalent preferred.

Compensation & Benefits

• Competitive base salary

• Performance-based commissions

• Annual bonus tied to gross margin achievements

• Comprehensive benefits:

◦ Medical, dental, and vision insurance

◦ 401(k) with company match

◦ Paid time off (PTO)

• Clear pathways for long-term growth and advancement within the company

Job Tags

Similar Jobs