Job Description

This will be hybrid with 3 days per week onsite in Palo Alto or Irvine CA

Schedule: M-F (9-6 with 1 hour non-billable lunch) with flexibility depending on business needs

Most important skills/responsibilities

• You'll bring digital experiences to life through smart, concise, on-brand copy and content, balancing brand expression with UX principles
• You'll be translating complex concepts into clear and approachable language that guides users through the experience
• Work will be focused on the in-vehicle and app experience, as well as web products such as our online purchase flow
• Comfort exploring multiple strategic directions, working in Figma, presenting work and collaborating with product designers, product managers and engineers

Role summary

• As a Sr. UX Writer focused on the in-vehicle experience and mobile app, you’ll work closely with product designers and engineers to shape the user experience through content and copy.
• You’ll have the opportunity to impact how users interact with their vehicles, designing new features, as well as iterating on the existing in-vehicle experience.

Responsibilities

• Work in partnership with our design, product and engineering teams, contributing to active work tracks, from strategy to concepting to production.
• Balance expression of our brand voice with UX principles, thinking strategically about how we’re guiding users through the experience.
• Helping to shape the user experience and design experiences that are uniquely.
• Become an expert in our products—you’ll take the complex and translate it into clear, approachable language.
• Work within and expand our copy system—creating a consistent copy experience across the ecosystem.
• Pitch in here and there on other writerly projects—such as naming or defining how we position new features.

The kind of writer you are:

• You get satisfaction in shaping digital experiences through words.
• Enjoy writing a splashy headline just as much as a perfectly on-brand CTA.
• You’re comfortable weighing in on UX and helping to shape the experience.
• You think big picture and sweat the details.
• You’re comfortable with conjuring definition from ambiguity.
• You’re collaborative, proactive and enjoy solving problems.
• You’re not afraid to ask why. A lot.
• You’re okay with cutting the Oxford comma out of your life.

Qualifications

• 5+ years of experience writing for brands and digital products
• A portfolio highlighting your digital product experience, with end-to-end flows featuring smart and engaging copy
• Experience with Figma, Google suite, Jira and Confluence
• Comfort with presenting your work, explaining your thinking and working with others to bring your vision to life.
• Familiarity with research to define verbal strategy.
• Appreciation for testing and iterating on work.
• Ability to pick things up quickly, juggle multiple projects and adapt to shifting timelines and priorities.

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