Job Description

Position Summary:

You will work directly under our Supervisor of Trust & Safety and analyst team to review, analyze, and fulfill legal requests served on our clients (which include a variety of Communication Service Providers). We are looking for a highly organized, detail-oriented team player who can assist with filling, data entry, mail management and more! Your work will help us as we continue to interact with technical professionals, law enforcement, civil parties and more. This is an awesome opportunity for anyone who is interested in the criminal justice or the legal field and seeking an entry-level career with room for growth!

Essential Duties and Responsibilities:

• Data Entry: Accurately input and update data into spreadsheets, databases, or enterprise software. Ensure that data is entered without errors and follow company guidelines.
• Administrative Support: Perform general office tasks such as answering phone calls, scheduling meetings, filing, and managing correspondence.
• Task Prioritization: Manage time effectively and prioritize tasks to meet deadlines, while maintaining high-quality data input and administrative support.
• Access customer databases, identify and obtain the required data and enter this data into our internal records production system.
• The ability to review legal documents (i.e. Subpoenas or warrants) and the ability to ensure all data is transcribed into the internal system accurately and in a timely fashion.
• Prepare mailings.
• Additional tasks may be added depending on customer activities, Law Enforcement requests and related needs.
• Completes other duties as assigned

Qualifications:

• Completed Bachelor’s degree
• Must be able to perform each essential duty satisfactorily.
• This position requires individuals be 18 years of age, a U.S. Citizen, and ability to pass a background check and drug screening.
• Strong proficiency in Microsoft Office Suite (Excel, Word, Outlook) or similar software.
• Experience with data entry, database management, and office administrative tasks.
• Excellent attention to detail and accuracy.
• Strong organizational and time-management skills.
• Good communication skills, both verbal and written.Trust & Safety Administrative Assistant

8:30 a.m. to 5:00 p.m.

Work Shift Demands: Training will take place in-office. Flexibility with schedule or work from home opportunities will be considered based on performance.

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